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Apple The Forum Shops – Las Vegas, NV
Review Highlights
“It took a good two hours bc I was dealing with At&t and Asurion on the side but he was there the entire process & was super helpful!” in 7 reviews
Location & Hours
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Amenities and More
Garage Parking, Valet Parking
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Overall rating
182 reviews
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Was in Vegas on a business trip and decided to go to the Apple store since the Apple Watch band I currently had was quite loose and sometimes locked while on my wrist. Tatum (hope I spelled it correctly) helped me out and was extremely patient with me as originally, I wanted to only get one apple watch band but ended up getting the milanese loop as well. She gave honest opinions about which watch bands she liked and didn’t like. I appreciate her transparency with me and we were able to have a nice chat.
Thank you to Tatum for helping me out!
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Came in for an power adapter and a lightning cable. Paid around $52 total. The guy that helped me was nice. He made sure that I had the correct adapter and cable. I like their concept. Check out on a hand held device. Emailed me my receipt. Good stuff. No issues.
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I went to this store to purchase an iPhone for my son. I was just their to choose between two phones. We were their for 20 minutes and no one helped us, despite their being 5 people available just chatting. When a decision was made my son went up to ask for the model, it is then the man told him if he had seen the price in a impolite manner. Overall was a very unpleasant experience.
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My wife and I came here to buy ourselves a MAG Battery pack for our phones. If you’re a veteran or active duty military service please make sure ordered it online; however, I was lucky to still get my discount through the company I work for currently while in the store.
My sales guy was able to help me out thankfully with that situation. Otherwise I would have had to wait for 30 minutes. LoL
This store has great staff and greet you as you walk in and are very friendly. Informative with the questions you may have about the product you’re fixing to buy.
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I wouldn’t normally leave reviews for a store like this, but I had such a pleasant experience picking up my phone here. All the staff were super efficient and helpful, and the employee who helped me check out was so friendly, it really made for a great experience! Keep up the good work!!
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I was in Las Vegas for a business trip. While there, my phone stopped charging through the lighting connection. So, I rushed to the Apple Store to buy a MagSafe charger for my phone. They had multiple options, including a few three-way chargers. I grabbed one that charges my phone, watch and AirPods, all at the same time. A Specialist helped me check out. They emailed me my receipt, and I walked out the door.
Once I caught my breath, I enjoyed the sites and sounds of the Forum Shops. The painted ceiling, store facades, and fountains are beautiful.
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Had a poor apple experience and explained the run around received to the manager on duty Steve, he could care less about the waste of time and gas money I lost as a result of Apple sending me to a repair location that didn’t have my screen in stock, when I asked for him to make it right with some type of discount to the repair, he refused and had a extremely ridiculous explanation of “equality” being the reason why he couldn’t make things right and provide a better taste in my mouth with Apple. This was extremely off putting and now I will think twice of ever owning any apple products as a result of this experience.
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Came here to pick up my new iPhone 14 Pro. Asked for help to transfer my phones and the rep was so lazy to do it, didn’t even bother to help and now I’m having issues transferring my phone at home. This is supposed to be a painless process! If all you want to do is to just bring people their product and not even help, then what are you even there for?!
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I went into the store today to purchase a new IPhone 13 Pro Max. I was assisted by firstly Miguel then secondly Tony the store Manager and lastly by Matt. These three worked and we were able to find out thru Spectrum I am to get free upgrade for this phone. These three men worked to help me even though it meant they lost a sale. Thank you Miguel, Tony and Matt!! Much appreciated!!
Tom Head Paso Robles -
As a newly Vegas resident, I try to avoid the strip as much as I can. But this was the Apple Store that opened the earliest today. I was going to get an Apple Watch 8 and knew what I wanted and needed, I just didn’t want a high dollar product delivered to my home coz i have trust issues. Lol. Anyhow, went in and Isaac assisted me and helped me thru the entire process. Had to upgrade my iOS and backuped my phone and that was the only thing that took a while. George, Isaac and another staff kept me engaged and entertained the entire time. This will will be my go to place from now on.
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Frequently Asked Questions about Apple The Forum Shops
What forms of payment are accepted?
Apple The Forum Shops accepts credit cards.
How is Apple The Forum Shops rated?
Apple The Forum Shops has 4 stars.
What days are Apple The Forum Shops open?
Apple The Forum Shops is open Mon, Tue, Wed, Thu, Fri, Sat, Sun.